Shipping Policy

We can’t wait for you to receive your new jewellery! Here’s the lowdown on how we pack, ship, and deliver your order with Evri.

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UK Shipping with Evri

We ship all UK and Irelandorders with Evri for reliable, fully tracked delivery. Once your parcel is on the move, you’ll get a tracking link via email so you can follow its journey to your door.

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Delivery Options:

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Shipping Method Estimated Time Cost

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For UK - Evri Standard  2–4 working days (FREE on orders over £40 / £2.99 flat rate)​

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For Ireland - Evri Standard  5–7 working days (FREE on orders over £100 / £5.99 flat rate)​

Orders are usually dispatched within 1–2 business days.

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Tracking & Delivery Info

Once your order ships, you’ll get a tracking number from Evri so you can keep an eye on your delivery. You’ll also get delivery updates via email or text (if you provided a phone number).

If you're not home, Evri may attempt redelivery or leave your parcel in a safe place.

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Delays or Issues?

If your parcel hasn’t arrived within 5 working days of dispatch, please get in touch here and we’ll be happy to look into it. Lost or delayed orders will be handled on a case-by-case basis, but don’t worry—we’ll always make sure you’re taken care of.

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Questions?

We’re here to help! If you have any questions about shipping, delivery times, or tracking, just drop us a message at here.

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By shopping with Surin Jewellery, you agree to shipping policy.